Training and Courses

Process Improvement London

At Q:PIT we work with organisations on quality improvement in a very professional and personalised environment. Process Improvement in London is a focus of ours, providing large and small organisations with things such as customer support, testing and corrections.

Process Improvement in Oxford is another real investment we engage with. We include traditional process improvement models with approaches based on sociology and psychology to get the best possible result.

If you're looking for Process Improvement in Birmingham then you've come to the right place. We offer indepent organisations complimentary services and products.

We also offer CMMI appraisals in London, Oxford and Birmingham to identify the current state of the organisation's work practices and processes. Here we can initiate an Improvement Programme to monitor progress, focus attention and improve predictability and productivity along with other business needs.

To really take care of your business work with us today.


SCAMPI Team Training

This two-day workshop is the official team building and training workshop from the Software Engineering Institute and directed at appraisal teams who are planning a SCAMPI (Standard CMMI Appraisal Method for Process Improvement).

The training focuses on the team building aspects as much as the technical activities related to the approach. It is required for any team that is planning on holding an official type A SCAMPI appraisal (benchmark appraisal) and recommended for anyone who is planning on participating in a type B SCAMPI (process improvement appraisal).

An optional (third) day can be tagged on to this workshop to start collecting and reviewing some of the potential documents to be found for an appraisal in a given organization.


Rapid Process Modelling

A process development team is led through the steps of creating a process rapidly and efficiently. While the full process may not be completed within the two days of the workshop, the team should be able to continue and finish the development activity within a few days of the workshop rather than spending weeks or months identifying needs and requirements.

The workshop uses facilitation techniques to identify the right level of process modelling and develop something that can be piloted, measured and implemented throughout the organization with days rather than months.


Process Team

A two-day process improvement workshop aimed specifically at the people who need to make it happen. This workshop is for quality assurance and engineering process groups and covers the key aspects of process improvement as the organization matures, what are their roles and how the teams relate to each other.

It is recommended that this workshop be attended by the full process improvement team and quality assurance team at the same time as it is an interactive exercise seeking to establish the relationships between the two teams and gain understanding and commitment.


Process Improvement

A one-day introduction to the key principles and practices of process improvement, focusing on setting the priorities and requirements for a long- term improvement programme. This course will identify the areas on which to focus and identify some of the main areas that need to be considered before a successful programme is truly initiated.

The course aims at providing participants with the knowledge they need in order to implement an action that aims at improving the quality of the processes, products and projects of the organization rather than focusing only on compliance to models and standards.

Some of the topics covered include:

  • Identifying the real objectives
  • Building a winning team
  • Setting up the basics
  • Creating the improvement plan
  • Communicating
  • Motivating the process users

Introduction to CMMI

This three-day course introduces systems and software engineering managers and practitioners, appraisal team members, and engineering process group members to Capability Maturity Model® Integration (CMMI) fundamental concepts. CMMI models are tools that help organizations improve their ability to develop and maintain quality products and services. CMMI models are an integration of best practices from proven discipline-specific process improvement models, including the CMM® for Software, EIA 731, and the Integrated Product Development CMM.

This course is a highly dynamic workshop in which exercises, discussions and role-plays take the central part to ensure that the concepts are seen from a realistic and pragmatic aspect rather than a theoretical exposé.

This course fulfils a prerequisite requirement for any course requiring an official SEI Introductory CMMI course (e.g. this course is required for all team members of a Class A SCAMPI appraisal).


Awareness Briefing

A short overview of what process improvement is all about and how the CMMI can help and guide the improvement. This briefing is aimed at a given audience and is tailored to suit the audience attending the presentation. It can be tailored to the needs of:

  • Improvement sponsorship and senior management team
  • Customers and business contacts
  • Engineering staff
  • Project management team
  • Others as required

The aim of the presentation is to allow the participants to understand what is their role and responsibility as well as focus on the benefits of the improvement programme as far as they are personally concerned.


Risk Workshops

Risk identification and management is a key activity in any project. Feeling that you have identified all the relevant risks and know what to do about them will largely ease the burden of managing the project. If this is not performed correctly, the success of the project is seriously jeopardized as some of the risks may (and will) turn into critical failures.

This one-day workshop is aimed at bringing a complete project team together in a practical exercise of identification and planning for risk. This is best performed early in the development phase of the project so that a good basis can be established and a common understanding and agreement as to the manner in which risks must and shall be managed throughout the project.


Requirements Engineering

An overview of techniques related to eliciting, defining, documenting, analysing and tracing requirements for an engineering project. If the requirements are complete (or the problem areas are identified) and well understood and prioritised, the project has a larger chance of success than if the requirements risk remaining incomplete, fuzzy or misunderstood. This is a practical approach which aims at providing some simple steps towards being able to start an engineering project based on clear understanding and common agreement on the requirements with both the customers and the engineering staff.

The workshop is aimed at bringing together the key engineering staff and can be focused either on a theoretical approach with key members from different projects and organizations (two day workshop), or it can be practically aimed at the requirements of a given project, using a real-life internal requirements document (three days).


Quality Engineering

This day workshop works at ensuring that the concept of quality is understood by the people who need to do the work and know how to implement quality requirements. This workshop aims at bringing together an engineering team and assisting them in laying out the key principles of major practices such as:

  • Defining quality
  • Engineering quality
  • Measuring quality
  • Assuring quality through audits and appraisals
  • Achieving quality through reviews and inspections


Estimating is one of the most difficult tasks that a project manager needs to undertake. In this session, attendees will learn to use a number of simple tools and techniques that will allow them to improve their estimating abilities with minimum effort. They will also understand the different types of things that need to be estimated in order to have a valid final result.

Estimating the size of developments is considered as critical in all aspects of engineering, with the exception of software. As a consequence, many software development groups miss out on a fundamental component required for estimating and tracking their progress.

This is a two day workshop aimed at project managers and key engineering staff.

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